Our services

What Makes Us Different

Laser Holdings offers a wide range of call center and marketing services including both inbound and outbound calls. We provide multilingual services in English, Swahili, and Luganda. The most common needs that we can fulfill are:

Our Call-Center and Marketing activities include;

INBOUND & OUTBOUND CALL SERVICES

We handle incoming calls towards your business and also make outgoing calls. We have well trained and internationally experienced team to handle your projects to call potential customers and receive calls for your entity.

APPOINTMENT
SETTING

Appointment setting is very crucial for any business. We offer more than just calling or receiving calls on your behalf, we rather bring prospects closer to you, Outsource your appointment setting with us and focus on completing your business tasks and strategies.

CUSTOMER SERVICES AND MULTICHANNEL SUPPORT

We deliver outstanding customer relations that will reinforce and differentiate your brand. Let’s deliver superior experiences for your customer.

LEADS
GENERATION

Do you need more sales leads, an improvement on the qualification of business leads, boasting conversation rates through the sales process? Talk to our team and let’s build your B2B and B2C lead generation effort.

RETENTION

Keeping your customers and make them keep coming back to you for long with our multiple strategies of retaining clients.

TELEMARKETING
& SALES

We use our vast resources to spread awareness and pitch your products or services to potential prospects.

SOCIAL MALL
(branding, profiling, website building, chat &
web support)

Brand and fully package your company or organization with us. We have a team available to create a profile that suits your company, build a website for your business and manage it. With all our personnel having their own CRM, we manage your live chat and website too to have a fast response. If your organization is not having a website running, let our team build for you one.

THE APN ACADEMY

It was created to empower and instigate confidence in youths and communities at large to help in skilling especially in the financial markets by providing tailored and in-depth training solutions.

Delivering quality and affordable solutions

Got. Your. Back

Copyright © 2021 Laser Holdings Uganda Limited. All Rights Reserved

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Alumni

Kiberu Derek

Manager in charge of Audit, Assurance and Business Advisory Services Department

Kiberu DerekBSC, (Quantitative Economics), ACCA (UK), CPA is the Manager in charge of Audit, Assurance and Business Advisory Services Department. He trained with the Firm and has since practiced public accounting as a member of staff of both the local accounting firm and the regional accounting firms; as a Manager; and as the lead and technical-in-charge of most of the Firm’s audit assignments; commercial, international and not for profit organizations.

He has conducted several external audits including NGOs both local and international, banks, insurance companies, manufacturing companies etc for the past 10 years and has extensive experience representing clients in that capacity. Derek is a member of the ACCA-UK, CPA-Uganda and CPA- Rwanda.

Parity Twinomujuni

Director, Risk Consulting and Internal Audit

Parity Twinomujuni, B.Com, IAA is the Director, Risk Consulting and Internal Audit. Parity has a very extensive knowledge and experience in internal audit and risk consulting. He is a past president of the Institute of Internal Auditors (Uganda Chapter).

Mary Gorreth Nansamba

Director with special responsibilities for the Firm’s Human Capital Management & Development Services

Mary Gorreth Nansamba, BBA, MHRM is the Director with special responsibilities for the Firm’s Human Capital Management & Development Services. She is a member of the Human Resources Managers’ Association of Uganda (HRMA-U), and the Federation of Uganda Employers.

She has a wealth of experience in demonstrable principles of organization, management and public administration and very good knowledge of labour laws requirements. She is experienced and familiar with human resources issues in both the public and private sector environment including parastatal bodies and projects.

She also has good experience in strategic/development human resource planning for both the public and private sectors. She is endowed with a wealth of experience in developing Human Resources and Administration policies, procedures and guidelines and taking a lead in their induction and implementation. She is also develops and maintains good human resource practices in areas of selection and recruitment, performance management systems and evaluation, reward and benefits package, exit management procedures and staff development.

She is adequately skilled in handling human resource management and development, including training, job classification, staff appraisals and job evaluation; staff re-structuring; job profiling, analysis and grading; manpower planning; staff re-structuring; developing Human Resource manuals; managing dispute resolutions and developing disciplinary guidelines.

George Rwabajungu

Director, Treasury Management Services

George Rwabajungu, B.Com, MBA, FCCA, CIMA, CPA (U), PGD (Management) is the Director, Treasury Management Services. He has a hands-on approach in Financial Management including developing feasibility studies and business plans, Treasury and cash flow management, Budget development and forex management.

Deborah Joyce Mulondo

DIRECTOR IN CHARGE OF TAX ADVISORY & CORPORATE REGULATORY SERVICES DIVISION

Deborah Joyce Mulondo B com, DITA, ACCA is the Director in charge of Tax Advisory & Corporate Regulatory Services DivisionShe has over 28 years’ experience in accounting, auditing and tax management.

She has worked for the Ministry of Finance and Uganda Revenue Authority for the bigger part of her life, before she retired into the private sector where she is working with us. She has wide experience in auditing both government and not for profit organisational including multinational institutions.

She has also accomplished various assignments from a wide range of local and multi-national clientele by way of tax audits and assessments, tax consultancy and compliance services in the Manufacturing, General Business, International Trade, Service industry including Banking and not for Profit Organisations.

Emmanuel L.K Mateega

PARTNER IN CHARGE

Emmanuel L.K Mateega is the Partner in charge of general duties. He is a Chartered Certified Accountant (FCCA-UK), CPA (K) and a founding member, CPA (U).

He has substantial experience in audit, accountancy and financial management in the UK; Kenya and Uganda.

He has wide experience in handling donor-funded projects such as the Universal Primary Education (UPE) programme implemented by the Ministry of Education and Sports, as well as having carried out many other consultancy assignments.

Ulrich C. Johnson

PARTNER IN CHARGE

Ulrich C. Johnson is the Partner in charge of the Audit and Business Advisory and Assurance Services Division.  He is also responsible for technical development and quality control as well as training and staff development.

He is a Chartered Certified Accountant (FCCA-UK), a chartered accountant (ACA-Sierra Leone), and a CPA (Uganda) with a B.Sc. economics degree from Fourah Bay College, University of Sierra Leone (in affiliation with Durham University-UK).

He has substantial experience in audit, accountancy, tax, divestiture, restructuring and general consultancy services, obtained in diverse sectors while working with two of the top international accounting Firms in London, UK, Far East, Kenya and Uganda. He has wide experience in handling donor-funded projects obtained at the United Nations, in Nairobi.

He is a member of the ACCA UK Practising Society and holds practising entitlements in the UK and Europe.

He served as a member of the ICPAU Accounting and Auditing Standards Committee and is also an examiner for the Institute.

Ulrich C. Johnson

PARTNER IN CHARGE

Ulrich C. Johnson is the Partner in charge of the Audit and Business Advisory and Assurance Services Division.  He is also responsible for technical development and quality control as well as training and staff development.

He is a Chartered Certified Accountant (FCCA-UK), a chartered accountant (ACA-Sierra Leone), and a CPA (Uganda) with a B.Sc. economics degree from Fourah Bay College, University of Sierra Leone (in affiliation with Durham University-UK).

He has substantial experience in audit, accountancy, tax, divestiture, restructuring and general consultancy services, obtained in diverse sectors while working with two of the top international accounting Firms in London, UK, Far East, Kenya and Uganda. He has wide experience in handling donor-funded projects obtained at the United Nations, in Nairobi.

He is a member of the ACCA UK Practising Society and holds practising entitlements in the UK and Europe.

He served as a member of the ICPAU Accounting and Auditing Standards Committee and is also an examiner for the Institute.